EDUCATION: HEALTH & SAFETY AND FAQS

FAQs

Are you wheelchair accessible?

Our building has wheelchair access to bathroom facilities, the planetarium and the Space Room.

What if it's raining?

Our planetarium shows run rain or shine! However, please be aware that Stardome is not a large facility and we don't have space for classes to stay in the building beyond their booked time. Please liaise with your bus company to arrange an early pick up if it is raining.

What if we are early or late to a session?

Late arrival will result in a reduced programme. We advise all groups to arrive at reception at least five minutes before their start time. Due to limited space, we can only accommodate your group during the scheduled session time.

Where can students have morning tea or lunch?

One Tree Hill Domain has spacious, grassy areas. There are shaded areas, benches and a playground.

Where will the bus park?

There is designated parking for buses directly outside Stardome on the yellow-lined area.


GROUP EXPECTATIONS

  • Late arrival will result in a reduced programme. We advise all groups to arrive at reception at least five minutes before their start time. Late arrivals cannot be admitted into the Stardome planetarium. Please allow time to find parking.
  • Backpacks and strollers cannot be brought into the planetarium. We have limited storage space at Stardome, so please leave school bags at school or on the bus. Strollers can be stored in the light lock just outside the planetarium.
  • Food cannot be eaten in the Space Gallery & Exhibits area or planetarium. For breaks and lunch we recommend you use the benches provided in One Tree Hill Domain, and in the case of wet weather, please speak to a Stardome staff member for possible alternative arrangements.
  • Due to limited space, we can only accommodate your group during the scheduled session time.
  • Children should be supervised at all times. Each group is assigned only one educator, so accompanying adults providing assistance or direction will make for a richer, more fulfilling experience.
  • All cell phones, cameras, iPads and other electronic devices must be turned off while in the planetarium.
  • If young children are disruptive in the Space Room or planetarium, accompanying adults may be asked to take them to the Space Gallery & Exhibits area until ready to return.
  • We expect students to listen to instructions and treat differing ideas with respect. On the rare occasion of serious or unsafe behaviour, a teacher or caregiver may be requested to remove disruptive students.
  • Access to the Edith Winstone Blackwell Zeiss telescope is not normally available to school groups, due to its small capacity. There is no wheelchair access to this instrument.
  • Students are not permitted to enter the Stardome shop, unless specifically requested by the teacher in advance. If you have requested access to the shop, please remind us on arrival.

TRANSPORT

We want to make it easy and economical to bring your students on a trip to Stardome.

ROBBIE’S DOUBLE DECKER TRAVEL
To make a booking contact Robbies direct:

ph: 09 5202013
mob: 027 6559921
website: www.robbiesfunbus.co.nz

RITCHIES BUS AND COACH
To make a booking, contact Ritchies direct:

ph: 09 415 9138
website: www.ritchies.co.nz